PRIVACY POLICY

ALTADIS U.S.A. INC. IS THE MANUFACTURER OF BACKWOODS CIGARS AND OWNS AND OPERATES THE BACKWOODS WEBSITE ("SITE"). BECAUSE YOUR PRIVACY IS VERY IMPORTANT TO US, WE WANT YOU TO UNDERSTAND OUR PRACTICES WITH REGARD TO COLLECTING AND USING PERSONAL INFORMATION OBTAINED ONLINE AND THE STEPS WE TAKE TO SAFEGUARD IT.

THIS STATEMENT APPLIES TO "PERSONALLY IDENTIFIABLE INFORMATION" COLLECTED ONLINE FROM OUR MEMBERS, WHICH MEANS INFORMATION THAT IDENTIFIES A PARTICULAR INDIVIDUAL, SUCH AS THE INDIVIDUAL'S NAME, POSTAL ADDRESS, E-MAIL ADDRESS, AND TELEPHONE NUMBER. WHEN OTHER INFORMATION, SUCH AS, FOR EXAMPLE, MEMBER PRODUCT PREFERENCES, IS DIRECTLY ASSOCIATED WITH PERSONALLY IDENTIFIABLE INFORMATION, THIS OTHER INFORMATION ALSO BECOMES PERSONALLY IDENTIFIABLE INFORMATION FOR PURPOSES OF THIS PRIVACY POLICY. PERSONALLY IDENTIFIABLE INFORMATION IS SOMETIMES REFERRED TO IN THIS PRIVACY POLICY AS "PERSONAL INFORMATION." THIS PRIVACY POLICY DOES NOT APPLY TO INFORMATION WE ACQUIRE OTHER THAN FROM YOU ONLINE.

THIS PRIVACY POLICY IS EFFECTIVE AS OF OCTOBER 1, 2014.

  1. Information We Collect
    1. QUALIFICATIONS TO USE THIS SITE

      TO USE THIS SITE, YOU MUST REGISTER AND CERTIFY THAT YOU ARE AT LEAST 21 YEARS OLD. YOU WILL BE ASKED IF YOU SMOKE. BEFORE A REGISTRANT IS ADDED TO OUR AUTHORIZED MARKETING MAILING LIST, WE INDEPENDENTLY VERIFY THAT THE REGISTRANT IS 21 YEARS OF AGE OR OLDER.

    2. PERSONALLY IDENTIFIABLE INFORMATION

      WE MAY COLLECT PERSONAL INFORMATION (INCLUDING NAME, ADDRESS, TELEPHONE NUMBER, GENDER AND E-MAIL ADDRESS INFORMATION) WHEN YOU ENTER OUR SITE AND ENTER PERSONAL INFORMATION TO:

      • RECEIVE A GIFT PACKAGE
      • REQUEST CIGAR COUPONS
      • SUBSCRIBE TO OUR E-MAILS
      • ENTER AN ONLINE CONTEST OR SWEEPSTAKES
      • PARTICIPATE IN A MARKETING SURVEY, PROMOTION, OR EVENT ONLINE.
    3. AGGREGATE INFORMATION

      OUR SITE ALSO COLLECTS SOME NON-PERSONAL INFORMATION ABOUT YOU USING CLICKSTREAM TECHNOLOGY, SO IT MAY NOT BE READILY APPARENT TO YOU THAT IT IS BEING COLLECTED. FOR INSTANCE, WHEN YOU COME TO OUR SITE YOUR IP ADDRESS IS COLLECTED. AN IP ADDRESS IS OFTEN ASSOCIATED WITH THE PLACE FROM WHICH YOU ENTER THE INTERNET LIKE YOUR ISP (INTERNET SERVICE PROVIDER), YOUR COMPANY, OR YOUR HOME. THIS INFORMATION IS NOT PERSONALLY IDENTIFIABLE AND WE DO NOT COMBINE THIS TYPE OF INFORMATION WITH PERSONAL INFORMATION.

    4. COOKIES

      THE SITE, DIRECTLY OR THROUGH AN OUTSIDE SERVICE, MAY PLACE "COOKIES" ON YOUR COMPUTER. A COOKIE IS A SMALL PIECE OF SOFTWARE THAT PLACES LITTLE BITS OF INFORMATION RELATED TO YOUR USE OF THE SITE. THIS INFORMATION ALLOWS US TO RECOGNIZE YOUR COMPUTER QUICKLY WHEN YOU RETURN TO THE SITE AND REFINE AND IMPROVE OUR SITE FOR OUR MEMBERS. COOKIES DO NOT COLLECT ANY CREDIT CARD, USER NAME OR PASSWORD INFORMATION, OR ANY OTHER PERSONAL INFORMATION.

  2. Use of Personal Information We Collect
    1. PERSONALLY IDENTIFIABLE INFORMATION

      AT BACKWOODSCIGARS.COM, WE ALWAYS WANT TO PROVIDE YOU WITH THE BEST ONLINE EXPERIENCE. IN ORDER TO DO THIS, WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION AS FOLLOWS:

      • SEND YOUR REQUESTED MONTHLY COUPONS TO YOU.
      • SEND YOU PROMOTIONAL OFFERS WE BELIEVE WILL BE OF INTEREST TO YOU.
      • IDENTIFY YOUR PRODUCT AND SERVICE PREFERENCES.
      • CUSTOMIZE OUR COMMUNICATIONS TO YOU.
      • PROVIDE INFORMATION CONCERNING PRODUCT RECALLS OR PRODUCTS YOU MAY HAVE PURCHASED AT RETAIL.
      • IMPROVE OUR CUSTOMER SERVICE.
      • ADMINISTER A SWEEPSTAKES OR SIMILAR PROMOTION AND IDENTIFY OR PUBLICIZE THE WINNER(S) IN ACCORDANCE WITH THE RULES FOR THAT PROMOTION.

      NOTE: YOUR E-MAIL ADDRESS WILL NOT BE SHARED WITH ANY THIRD PARTIES, EXCEPT AS DESCRIBED BELOW. INSTRUCTIONS FOR UNSUBSCRIBING ARE INCLUDED IN EVERY E-MAIL ALONG WITH ON THIS SITE.

    2. AGGREGATE INFORMATION

      WE USE THE AGGREGATE INFORMATION THAT WE COLLECT FROM OUR MEMBERS IN A MANNER THAT DOES NOT PERSONALLY IDENTIFY ANY INDIVIDUAL. WE USE AGGREGATE INFORMATION TO MAKE OUR SITE MORE INTERESTING AND USEFUL TO YOU. WE ALSO TRACK THE PAGES OR DOCUMENTS ACCESSED WITHIN OUR SITE. THIS INFORMATION IS COLLECTED FOR SYSTEMS ADMINISTRATION AND FOR ANALYZING AND IMPROVING THE VALUE OF THE MATERIAL AVAILABLE ON OUR SITE. THIS AGGREGATE NON-PERSONAL INFORMATION IS USED TO HELP OUR SITE DESIGN TEAM TO CREATE CONTENT AND ADVERTISEMENTS OUR MEMBERS WILL LIKE.

  3. Information We Share With Others
    1. OUR CONTRACTORS

      WE MAY CONTRACT WITH OTHER COMPANIES (SHIPPERS, SWEEPSTAKES PROMOTERS, WEBSITE DEVELOPERS AND OTHERS) TO PROVIDE CERTAIN SERVICES FOR THIS SITE. IN SOME INSTANCES, THESE CONTRACTORS MAY HAVE ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION, BUT THEY ARE CONTRACTUALLY OBLIGATED TO MAINTAIN THE CONFIDENTIALITY OF THE INFORMATION AND TO USE IT ONLY FOR PURPOSES OF CARRYING OUT OUR BUSINESS.

      IN SOME INSTANCES, YOU MAY CHOOSE TO DEAL WITH SOME OF THESE CONTRACTORS DIRECTLY AND PROVIDE YOUR PERSONAL INFORMATION TO THEM. IN THOSE INSTANCES, YOU SHOULD CHECK THE PRIVACY POLICIES ON THEIR INDEPENDENT WEBSITES THAT WILL GOVERN THE COLLECTION AND USE OF PERSONAL INFORMATION THAT YOU GIVE TO THEM DIRECTLY.

    2. OUR AFFILIATES

      ALTADIS U.S.A, INC. MAY SHARE YOUR INFORMATION WITH ITS AFFILIATES WHO MARKET TOBACCO PRODUCTS. IF YOU DO NOT WANT ALTADIS U.S.A, INC. TO SHARE YOUR PERSONAL INFORMATION WITH ITS AFFILIATES, YOU MAY ASK TO HAVE YOUR NAME AND INFORMATION REMOVED FROM OUR MARKETING MAILING LIST BY CALLING 1-800-980-4157, OR WRITING DIRECTLY TO ALTADIS U.S.A, INC. AT "PO BOX 1781, CLEMMONS, NC 27012-1781," OR GOING TO ADULTSMOKERSURVEY.COM. WE ACT PROMPTLY ON ALL SUCH REQUESTS.

    3. DISCLOSURE EXCEPTIONS

      NOTWITHSTANDING THE ABOVE POLICIES, WE RESERVE THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES AS APPROPRIATE OR IF WE ARE REQUIRED TO DO SO BY LAW OR WE BELIEVE THAT SUCH ACTION IS NECESSARY:

      • TO COMPLY WITH LEGAL PROCESS SUCH AS A SEARCH WARRANT, SUBPOENA OR COURT ORDER, OR IF REQUESTED BY REGULATORY AGENCIES WITH AUTHORITY OVER THE TOBACCO INDUSTRY SUCH AS THE FOOD AND DRUG ADMINISTRATION;
      • TO PROTECT ALTADIS U.S.A, INC. OR AN AFFILIATED COMPANY'S RIGHTS AND PROPERTY;
      • TO INVESTIGATE REPORTS OF FRAUD OR OF USERS SENDING MATERIAL USING A FALSE E-MAIL ADDRESS OR USERS SENDING HARASSING, THREATENING, OR ABUSIVE MESSAGES;
      • TO PROTECT AGAINST MISUSE OR UNAUTHORIZED USE OF OUR SITE; OR DURING EMERGENCIES, SUCH AS WHEN WE BELIEVE SOMEONE'S PHYSICAL SAFETY IS AT RISK.
  4. Privacy of Persons Under The Age Of 21 on Our Site

    OUR SITE IS NOT INTENDED FOR USE BY ANYONE UNDER THE AGE OF 21, AND WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM PERSONS UNDER THE AGE OF 21.

  5. E-Mail Use

    WHEN YOU PROVIDE US YOUR E-MAIL ADDRESS, WE MAY SEND YOU E-MAILS NECESSARY TO RESPOND TO A REQUEST (SUCH AS A REQUEST TO SEND MONTHLY CIGARETTE COUPONS). IT IS OUR INTENT TO SEND YOU PROMOTIONAL E-MAIL (SUCH AS THE MONTHLY CIGARETTE COUPON EMAIL). INSTRUCTIONS ON HOW TO UNSUBSCRIBE ARE INCLUDED IN EACH EMAIL FROM US.

  6. Links to Other Websites

    OCCASIONALLY WE PROVIDE LINKS ON OUR SITE TO OTHER SITES WE THINK YOU WILL ENJOY. THESE SITES OPERATE INDEPENDENTLY OF OUR SITE AND HAVE ESTABLISHED THEIR OWN PRIVACY AND SECURITY POLICIES. BACKWOODS DOES NOT HAVE ANY CONTROL OVER THESE SITES' PRIVACY PRACTICES. FOR THE BEST ONLINE EXPERIENCE, WE STRONGLY ENCOURAGE YOU TO REVIEW THESE POLICIES AT ANY SITE YOU VISIT BEFORE YOU PROVIDE PERSONAL INFORMATION.

  7. Security

    IT IS OUR INTENT TO PROTECT AGAINST THE LOSS, MISUSE OR ALTERATION OF INFORMATION THAT WE HAVE COLLECTED FROM YOU. WE USE A VARIETY OF CURRENT TECHNOLOGIES AND PROCESSES FOR PROTECTION OF OUR MEMBER DATA. WE LIMIT THE INFORMATION WE PROVIDE TO OUTSIDE COMPANIES WITH WHOM WE CONTRACT ONLY TO WHAT THEY NEED TO CARRY OUT THEIR RESPONSIBILITIES.

    WHEN YOU REGISTER ON OUR SITE OR REQUEST MONTHLY CIGARETTE COUPONS, YOUR INFORMATION IS TRANSMITTED IN A SAFE, ENCRYPTED FORMAT. WE MAINTAIN THE DATA YOU PROVIDE IN A SECURE DATABASE.

    ALTADIS U.S.A, INC. HAS STRICT POLICIES AND PROCEDURES IN PLACE TO SAFEGUARD THE PRIVACY OF MEMBERS. ALTADIS U.S.A, INC. MAINTAINS MEMBER INFORMATION IN A SECURE ENVIRONMENT AND GRANTS ACCESS TO IT ONLY IN ACCORDANCE WITH OUR SECURITY STANDARDS. SEE, FOR EXAMPLE, PARAGRAPH III.A, ABOVE. ALL ALTADIS U.S.A, INC. EMPLOYEES AND OTHERS HIRED TO WORK FOR US ARE HELD ACCOUNTABLE FOR STRICTLY ADHERING TO THESE POLICIES AND PROCEDURES AT ALL TIMES.

  8. Policy Changes

    FROM TIME TO TIME, WE MAY USE MEMBER INFORMATION FOR UNANTICIPATED USES NOT PREVIOUSLY DISCLOSED IN OUR PRIVACY POLICY. IF OUR INFORMATION PRACTICES CHANGE, WE WILL POST THESE CHANGES ON OUR SITE. WE ENCOURAGE YOU TO REVIEW OUR PRIVACY POLICY PERIODICALLY.

    THIS POLICY WAS LAST UPDATED ON OCTOBER 1, 2014.

  9. Comments or Questions?

    WE WELCOME ANY AND ALL COMMENTS, QUESTIONS AND FEEDBACK. FOR PRIVACY-RELATED ISSUES, OR TO CHANGE YOUR MEMBERSHIP PREFERENCES, OR OTHERWISE, PLEASE CONTACT US THROUGH OUR CONTACT US PAGE. WE CAN ALSO BE REACHED BY CALLING US AT 1-888-262-2511 FROM MONDAY THROUGH FRIDAY DURING THE HOURS OF 9:00 A.M. TO 4:30 P.M. (ET).

  10. Additional Topics of Interest

    IN ADDITION TO OUR PRIVACY POLICY, PLEASE READ OUR TERMS AND CONDITIONS